A veteran CSP known for its 'SuccessBLOCs' (modular templates) and schema-less data model. While powerful for complex global hierarchies, its pricing is opaque and high, starting at nearly $3,000/yr for even just 2 users, making it restrictive for scaling startups.

A high-performance CSP famous for real-time customer usage monitoring and 'Walkthroughs.' It excels at identifying exactly when a customer is at risk based on live behavior. However, the high platform fees, complex setup, and restrictive user-based pricing make it difficult for growing teams to scale efficiently.