The industry's most feature-rich observability platform, now featuring 'Transaction 360' and Agentic AI monitoring for LLMs. The 2026 version offers 50+ capabilities in one agent. While its ability to correlate traces, logs, and errors is peerless, the high cost of 'Full Platform' seats and the June 2026 sunset of legacy features make it restrictive for growing teams.

A premier enterprise observability platform now integrated with Splunk. The 2026 version features 'Unified MELT' (Metrics, Events, Logs, Traces) correlation and AI-assisted anomaly detection. While its 'Business IQ' dashboard is unrivaled for mapping IT performance to business revenue, the high per-vCPU cost and steep learning curve make it restrictive for smaller, agile teams.