View all Incident Response / On-Call Alternatives

Best Free Alternatives to OpsGenie (Atlassian)

Stop paying $15 - $29+ per user/mo. Discover professional-grade tools that won't break your budget.

Category: Incident Response / On-CallVerified for 2025

Top Recommended Replacements

Grafana OnCall

FREE

Best Overall Alternative

Why we like it

The modern standard; allows for complex escalation chains (e.g., 'Call Bob, if no answer wait 5 mins, call Alice'); deeply integrated into Slack/Telegram for ChatOps; free tier includes 3 users with unlimited alerts.

Keep in mind

Requires a Grafana account (even if free).

GoAlert

FREE

Best Self-Hosted

Why we like it

Battle-tested by Target; completely open-source (Apache 2.0); handles schedules, rotations, and SMS/Voice alerts (via your own Twilio keys) flawlessly; zero per-user fees.

Keep in mind

You must host it and manage the Twilio connection yourself.

Better Stack (Better Uptime)

FREE

Best UI/UX

Why we like it

Combines 'Status Pages' (public uptime) with 'Incident Management' (private alerts); beautiful interface that non-technical stakeholders love; on-call scheduling is intuitive.

Keep in mind

Phone call alerts require a paid subscription.

Keep

FREE

Best for Automation

Why we like it

An AIOps platform that doesn't just alert you but *fixes* the problem; can trigger scripts to restart servers or clear caches automatically before waking a human up.

Keep in mind

Newer ecosystem than Grafana or OpsGenie.

Prometheus Alertmanager

FREE

Best Backend Routing

Why we like it

The engine that decides *when* to alert (deduplication, grouping, silencing); purely configuration based; essential for high-scale environments.

Keep in mind

It has no concept of 'User Schedules' or 'Phone Calls' on its own (needs a frontend like Karma or OnCall).

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