View all Incident Response / On-Call Alternatives
Best Free Alternatives to OpsGenie (Atlassian)
Stop paying $15 - $29+ per user/mo. Discover professional-grade tools that won't break your budget.
Category: Incident Response / On-CallVerified for 2025
Top Recommended Replacements
Grafana OnCall
FREEBest Overall Alternative
Why we like it
The modern standard; allows for complex escalation chains (e.g., 'Call Bob, if no answer wait 5 mins, call Alice'); deeply integrated into Slack/Telegram for ChatOps; free tier includes 3 users with unlimited alerts.
Keep in mind
Requires a Grafana account (even if free).
GoAlert
FREEBest Self-Hosted
Why we like it
Battle-tested by Target; completely open-source (Apache 2.0); handles schedules, rotations, and SMS/Voice alerts (via your own Twilio keys) flawlessly; zero per-user fees.
Keep in mind
You must host it and manage the Twilio connection yourself.
Better Stack (Better Uptime)
FREEBest UI/UX
Why we like it
Combines 'Status Pages' (public uptime) with 'Incident Management' (private alerts); beautiful interface that non-technical stakeholders love; on-call scheduling is intuitive.
Keep in mind
Phone call alerts require a paid subscription.
Keep
FREEBest for Automation
Why we like it
An AIOps platform that doesn't just alert you but *fixes* the problem; can trigger scripts to restart servers or clear caches automatically before waking a human up.
Keep in mind
Newer ecosystem than Grafana or OpsGenie.
Prometheus Alertmanager
FREEBest Backend Routing
Why we like it
The engine that decides *when* to alert (deduplication, grouping, silencing); purely configuration based; essential for high-scale environments.
Keep in mind
It has no concept of 'User Schedules' or 'Phone Calls' on its own (needs a frontend like Karma or OnCall).
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