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Best Free Alternatives to LiveChat (AI Copilot Edition)
Stop paying $20/mo (Starter) | $41/mo (Team) | $59/mo (Business). Discover professional-grade tools that won't break your budget.
Category: Customer Engagement & ChatVerified for 2025
Top Recommended Replacements
Tawk.to
FREETop Free Alternative
Why we like it
100% free for unlimited agents and chats; no history limits; includes a free Knowledge Base and CRM; only pay if you want to remove branding or use 'AI Assist' credits.
Keep in mind
The interface is functional but less 'polished' than LiveChat; AI features are credit-based rather than fully integrated.
Chatwoot
FREEBest Open-Source Alternative
Why we like it
MIT Licensed; full data ownership; includes 'Captain' AI agent for autonomous resolutions; omnichannel support (WhatsApp, Slack, Email) included in one inbox.
Keep in mind
Self-hosting requires technical expertise (Docker/Linux); the free cloud tier is limited to 2 agents.
Crisp
FREEBest Flat-Rate for Startups
Why we like it
Does not charge per agent; 'Pro' plan ($25) covers unlimited agents for up to 4 seats; includes a shared inbox, 'MagicBrowse' (screen viewing), and automated triggers.
Keep in mind
Advanced AI 'Crisis' automation is restricted to the $95/mo Business tier.
Intercom (Fin AI Agent)
Best for Fully Autonomous Support
Why we like it
The leader in AI support; 'Fin' can resolve 50%+ of tickets without an agent; superior 'Proactive Support' features; the most modern UI in the industry.
Keep in mind
Extremely expensive at scale; the 'per-resolution' fee can lead to unpredictable monthly bills.
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